The helpdesk team often receives the same questions by email.
Let’s take the time to answer the most common inquiries:
- Why do I never qualify for surveys?
- How much time does it take to receive points after qualifying for surveys
- Do points expire? If yes, after how long?*
- How long does it take to receive the reward I ordered?
The Toluna Team
Please note – In the UK, South Africa and Ireland, points expire after 16 MONTHS.
You can now see the lucky members who have been selected to test the
Maybelline ColorShow Nail Falsies!
Did you know you can find your username faster with the keyboard shortcut Ctrl + F?
Congratulations to the testers and we hope you enjoy the product once it is delivered to your home.